Vodafone hides crafty PAYG price hike behind 'simplified' per-minute charges Solved

Vodafone hides crafty PAYG price hike behind  'simplified' per-minute charges

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Vodafone has angered its UK consumers by revealing a switch from per-second to per-minute call charges, which are likely to cost customers more money.

From August 1, the Guardian reports, if a Vodafone pay as you go client telephones to a landline or mobile lasting, for instance, 1:02, they’ll be charged for the two minutes.

In real terms that implies a call that formerly cost 26p will now cost 50p – a 92 per cent cost hike.

The having a hard time operator is, obviously, dressing this up as a benefit for its subscribers, declaring the simplified charges will help users understand precisely how many minutes they’ve actually left in their accounts.

Gee. Thanks, guys!

Straightforward price hike

A post on the Vodafone web site reads: “Calls on Pay as you go are getting simpler from 1 August 2013. No more complex rates by the 2nd– simply clear, simple per minute charges.

“So if your call is a minute and 37 seconds long, it will be charged as 2 minutes. That method, you’ll constantly know exactly how many minutes you’ve left. “

Posters on the Vodafone support online forum called the step “patronising,” while others implicated the network of disparaging the intelligence of its consumers.

One post read: “Please don’t patronise us. This is being presented to make more money for Vodafone, pure and basic. It doesn’t make anything easier other than the truth that PAYG clients will essentially pay more for calls. “

Are you a Vodafone client influenced by the change to per-minute call billing? Do not hesitate to vent your spleen in the remarks section below.

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